New Delhi : Although torn notes do not come out of ATMs, but many times it happens that torn or tape-sticking notes come out from ATMs, and the old notes usually stick around in the market. But the problem comes when the note is of 2000 or 500 because many shopkeepers or big showrooms refuse to accept such notes. At the same time, so much money means a lot to a common man.
Here is what RBI says:
According to the rules of RBI, you can easily get the old or pasted notes exchanged by going to the bank. The rule says that banks cannot refuse to take those notes and if they refuse then you can complain to RBI, after which action can be taken against that bank.
RBI rules say that even if the notes are torn into several pieces, they can be used. Even if any part of the torn note is missing, it can be replaced. Normal mutilated notes can be exchanged at any bank branch counters or at any issue office of Reserve Bank of India without filling any form.
RBI’s rule on burnt notes:
RBI states that if the notes are very soiled, fragile ie breakable or burnt, then such notes can be exchanged only at the issue office of RBI. Now the question arises whether full money is available in exchange for such notes? According to RBI, it depends on the condition and value of the notes. If there are normal mutilated notes, then you get full money in return, whereas if the note is more torn then you will get back only a percentage of the value of the note.
According to the rules, if a larger piece of a note with a denomination of less than Rs 50 is more than 50 percent of the normal note, then you will get the full penny if it is exchanged, while if a larger piece of a note of more than Rs 50 value is more than 80 percent of the normal note. If the percentage is bigger or more, then only if you change it can you get the full amount.
Apart from this, if the larger piece of note of less than Rs 50 denomination is less than 50 per cent of the normal note, then it will not get any value on exchange, while the larger piece of note of more than Rs 50 value is 40 percent less than the normal note. percent, even if it is replaced, no cost will be paid.